Frequently Asked Questions
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Terms of payment
We are forced to work fully on a prepaid basis towards our customers.
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Shipments
There are no shipping costs within the Benelux. Ordered before 14h, shipped the same day. Shipping is done via B-post where you will immediately receive a tracking code to track your order.
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Certifications & Standards
Our products meet the required certificates and test standards. You can find more about this in the description of the product in question.
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Can my logo be printed on the masks?
With certain products it is possible to personalize it. More information can be found with the product in question, but this is only possible from 20,000 pieces.
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What is the minimum order quantity?
The minimum purchase quantity can be found in the description of the product.
For bulk orders, please contact our customer service. You can do this by sending an email to the following email address: info@promasks.be